With operations across the Americas, Europe, and Asia, Biogen Idec (NASDAQ:BIIB) is one of the world's leading biotechnology companies, creating new standards of care in oncology, neurology, and immunology. Every day, employees of Biogen Idec make a difference in people's lives, through pioneering research and development, manufacturing, and our worldwide commercial capabilities.

Learn more at www.biogenidec.com/careers.

Biogen Idec is proud to be an equal opportunity employer

CONTACT INFORMATION:
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NAME: Tina Pero
POSITION: Recruiting Partner
COUNTRY CODE: US
POSTAL CODE:
REGION: MA
MUNICIPALITY: Cambridge
ADDRESS:
PHONE:
FAX:
EMAIL: R5851236809148@posttrak.arbita.net

JOB POSTING INFORMATION
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JOB TITLE: Business Analyst, Patient Engagement, Commercial IT
SSONETCODE: 1300130
JOB CATEGORY: Management
JOB AREA:
FUNCTION CODE: CON
INDUSTRY CODE: OTH
JOB STATUS: Full Time
COUNTRY: US
POSTAL CODE: 02493
REGION: MA
MUNICIPALITY: Weston
SALARY LEVEL: Salary commensurate with experience

BENEFITS:

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JOB DESCRIPTION: The Business Analyst is a position reporting into the IT Commercial Business Information Management group and tightly integrated into the Commercial organization working on patient focused initiatives.

This position has a broad range of responsibilities including:

Business partnership and technology expertise
. Demonstrate strong understanding of initiatives in our Patient Services and Patient Marketing teams and their supporting technology as well as broad understanding of overall business unit
. Serve as tactical IT liaison to our group through building and fostering a partnership

Project management and solution delivery
. Ensure solution delivery meets business need and expectation through business requirement gathering
. Gather and validate business needs to translate into requirements for technical team
. Work with technical teams to develop technical requirements and solutions
. Is accountable for projects throughout entire lifecycle; depending on scale and complexity may need input or guidance on critical decisions

Support and business continuity
. Be proactive in identifying solutions or opportunities that can help improve business processes
. Be point of contact for business focused application questions and be able to identify and leverage resources across IT

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QUALIFICATIONS:

Business Skills
The candidate must:
. Have 5-7 years prior experience working as a business analyst or related field with call center and/or consumer marketing groups
. Have strong analytical and creative problem solving skills
. Have strong project management skills
. Be process oriented (i.e. change control, requirement gathering, process flow diagramming, testing, etc).
. Have excellent verbal and written communication skills.
. Be highly organized and work well under pressure.
. Be capable of multitasking and managing time effectively.
. Be able to work independently

Technical Skills
The candidate must:
. Have a working knowledge of software development lifecycle and documentation
. Experience writing business requirements, functional specifications, and test plans
. Have previous experience with the following productivity tools: MS Office, MS PowerPoint, MS Project and Visio.

General
The following skills are highly desired:
. Prior experience working for a business or technical consulting organization
. Experience working on patient engagement related activities within healthcare industry
. Experience with a CRM software package with customer service and/or marketing focus
. Previous experience with data, reporting and analytics tools

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START DATE:

END DATE:

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